Wish商家的回復(fù)郵件怎么寫？-ESG跨境

eBay商家在運(yùn)營(yíng)的流程中，會(huì)遇到各種各樣的問題，為了與買家更好的交流，處置好買家的問題，eBay商家可能需要回復(fù)買家各種郵件。那么回復(fù)郵件到底該怎么寫？今天小編整理了一部分，希望對(duì)大家有幫助~

01、補(bǔ)發(fā)郵件模板

Dearfriend,

Weareverysorrythatyoustillhaventreceivedyourorder.Weresentyoutheshoes.Thisisthetrackingnumber:快遞號(hào)ShippingCarrieris快遞公司.Itoftentakesabout7-20daystogetthepackage.Haveaniceday.Wewonderifyoucanuploadthebuyershowandgiveusagoodreviewafteryougetthenewclothes/shoe？weappreciateit.Ifyouhaveanyquestions,pleasecontactus.

Bestregards！

02、尺寸不適合郵件回復(fù)模板

確認(rèn)尺寸

Dearfriend,

Weareverysorrytheitemdidntmeetyourexpectation.Differentcountryhavedifferentsizestandard,wemadeacleardescriptionsizechooseontheproductpicture,Pleasechoosesizeaccordingtoyourfootlengthandoursizechart：

粘貼尺寸表或者產(chǎn)品鏈接

PleasereplywhichEU/CNsizedoyouwant.Thankyou.

Bestregards！

買家已給出明白尺寸回信

Dearfriend,

Weareverysorrytheitemdontmeetyourexpectation.Wewillresendnewclothes/Shoestoyourightaway.Asforthetheunsuitableclothes/Shoes,Itasagifttoyou.(Couldyoupleasegiveus5starsreviewifyouaresatisfiedwiththeshoesfinally？)Thankyouverymuch.

Bestregards！

03、發(fā)錯(cuò)貨郵件模板

Dearfriend,

Wearesorryforthemistake,Wewillresendyouthecorrectclothes/shoes.Thetrackingnumberwillsendyoulaterandimprovetheshoppingexperience.Pleasekeepintouchwithus.

Thankyouverymuch.

04、買家收到已破壞商品郵件模板

Dearfriend,

Wearesorryfortheunpleasant,Wewillresendyoutheclothes/shoesinbetterPackaging.Thetrackingnumberwillsendyoulater.Pleasekeepintouchwithus.

Thankyouverymuch.

特別聲明：以上文章內(nèi)容僅代表作者本人觀點(diǎn)，不代表ESG跨境電商觀點(diǎn)或立場(chǎng)。如有關(guān)于作品內(nèi)容、版權(quán)或其它問題請(qǐng)于作品發(fā)表后的30日內(nèi)與ESG跨境電商聯(lián)系。