wish平臺(tái)假期設(shè)置程序如果您想在某個(gè)時(shí)段(例如,節(jié)假日或休假期間)暫停某些倉(cāng)庫(kù)或所有倉(cāng)庫(kù)的運(yùn)營(yíng),可以前往商戶平臺(tái)的賬戶設(shè)置假期設(shè)置頁(yè)面進(jìn)行假期設(shè)置。在此頁(yè)面上,只需點(diǎn)擊“作者...
如果您想在某個(gè)時(shí)段(例如,節(jié)假日或休假期間)暫停某些倉(cāng)庫(kù)或所有倉(cāng)庫(kù)的運(yùn)營(yíng),可以前往商戶平臺(tái)的賬戶>設(shè)置>假期設(shè)置頁(yè)面進(jìn)行假期設(shè)置。
在此頁(yè)面上,只需點(diǎn)擊“作者”,然后在彈窗中選擇以下選項(xiàng)之一即可:
所有倉(cāng)庫(kù)均運(yùn)營(yíng):
如果您的假期設(shè)置是“所有倉(cāng)庫(kù)均運(yùn)營(yíng)”,則有庫(kù)存的所有活躍產(chǎn)品均可供銷售。所有訂單均受商戶政策5.1中規(guī)定的實(shí)行時(shí)限束縛,即必需在訂單釋放后的5個(gè)自然日內(nèi)標(biāo)志發(fā)貨。
僅暫停主倉(cāng)庫(kù):
如果您想暫停主倉(cāng)庫(kù)的運(yùn)營(yíng),則可以利用此選項(xiàng)只出售二級(jí)倉(cāng)庫(kù)中的產(chǎn)品。從彈窗中選擇“僅暫停主倉(cāng)庫(kù)”選項(xiàng)后,可以依據(jù)需要指定開端日期和停止日期(參見下面的屏幕截圖)。
點(diǎn)擊“保留”后,主倉(cāng)庫(kù)中的所有產(chǎn)品在Wish平臺(tái)上將變?yōu)椴豢墒蹱顩r,用戶也無(wú)法選擇相應(yīng)的配送速度/選項(xiàng)。二級(jí)倉(cāng)庫(kù)中的產(chǎn)品和相應(yīng)的配送選項(xiàng)(例如商戶設(shè)置的“更長(zhǎng)妥投天數(shù)”)不受影響。
但是,在您選擇“僅暫停主倉(cāng)庫(kù)”后的8個(gè)小時(shí)內(nèi),您仍然可能會(huì)在商戶平臺(tái)上收到新訂單,這是因?yàn)閃ish在將訂單顯示給商戶之前,可能會(huì)將訂單保存更長(zhǎng)8個(gè)小時(shí)進(jìn)行審核。您有義務(wù)實(shí)行假期模式生效之前發(fā)生的所有訂單(參見以下示例)。
暫停所有倉(cāng)庫(kù):
如果您想在某個(gè)時(shí)段暫停所有倉(cāng)庫(kù)的運(yùn)營(yíng),則可以在彈窗中選擇此選項(xiàng)。您可以依據(jù)需要指定開端日期和停止日期。
點(diǎn)擊“保留”后,您的所有產(chǎn)品在Wish平臺(tái)上將變?yōu)椴豢墒蹱顩r,所有產(chǎn)品曝光在您設(shè)置的這段時(shí)間內(nèi)也將暫停。而且,用戶也不能再在您的店鋪下單。但是,在您選擇“暫停所有倉(cāng)庫(kù)”后的8個(gè)小時(shí)內(nèi),您仍然可能會(huì)在商戶平臺(tái)上收到新訂單,這是因?yàn)閃ish在將訂單顯示給商戶之前,可能會(huì)將訂單保存更長(zhǎng)8個(gè)小時(shí)進(jìn)行審核。您有義務(wù)實(shí)行假期模式生效之前發(fā)生的所有訂單(參見以下示例)。
“暫停所有倉(cāng)庫(kù)”/“僅暫停主倉(cāng)庫(kù)”的時(shí)間線示例:
假設(shè)店鋪1有產(chǎn)品X和產(chǎn)品Y,且沒有任何活躍/待處置訂單
上午6時(shí),店鋪1的訂單為零
上午7時(shí),用戶從店鋪1購(gòu)置產(chǎn)品X(訂單A)
上午7:59,用戶從店鋪1購(gòu)置產(chǎn)品Y(訂單B)
上午8時(shí),商戶為店鋪1選擇“暫停所有倉(cāng)庫(kù)”/“僅暫停主倉(cāng)庫(kù)”,用戶無(wú)法再向相應(yīng)的倉(cāng)庫(kù)下單
下午3時(shí),店鋪1可以實(shí)行訂單A
下午4時(shí),店鋪1可以實(shí)行訂單B
下午4時(shí),店鋪/主倉(cāng)庫(kù)不會(huì)再涌現(xiàn)需要實(shí)行的新訂單
下午4:30,商戶實(shí)行完訂單A和訂單B
若要將您的假期設(shè)置從“僅暫停主倉(cāng)庫(kù)”/“暫停所有倉(cāng)庫(kù)”恢復(fù)為“所有倉(cāng)庫(kù)均運(yùn)營(yíng)”,只需從彈窗中選擇“所有倉(cāng)庫(kù)均運(yùn)營(yíng)”,然后點(diǎn)擊“保留”即可。
當(dāng)您的假期設(shè)置恢復(fù)為“所有倉(cāng)庫(kù)均運(yùn)營(yíng)”后,之前上架的產(chǎn)品將顯示準(zhǔn)確的庫(kù)存數(shù)目,產(chǎn)品曝光將持續(xù),而用戶也可以再次購(gòu)置您的產(chǎn)品了。
wish商戶官網(wǎng)原文詳情:
Ifyouwouldliketopausetheoperationsofsomeorallyourwarehouse(s)foracertainperiodoftime(duetoholidayorvacationtimeoff,forexample),youcanconfigureyourvacationsettingsintheMerchantDashboardAccount>Settings>VacationSettingspage.
Simplyclick“Edit”andyouwillbeabletoselectoneofthefollowingoptionsforyourstoreinthepopupmodalthatfollows:
Allwarehouse(s)operational:
IfyourVacationSettingsis“Allwarehouse(s)operational”,allactiveproductswithinventoryareavailableforsale.AllorderswillbesubjecttotheMerchantPolicy5.1fulfillmenttimelineofmarkingordersas“shipped”within5calendardaysaftertheorderreleasedtime.
PausePrimarywarehouseonly:
IfyouwouldliketopausetheoperationsofyourPrimarywarehouse,youmayleveragethisoptiontoonlysellproductsinyourSecondarywarehouses.Afterselectingthe“PausePrimarywarehouseonly”optioninthepopupmodal,youcandesignateastartandenddateasneeded(seescreenshotbelow).
Onceyouclick“Save”,allproductsandrelatedshippingspeeds/optionsinyourPrimarywarehousewillbeunavailableforsaleonWish.Productsandrelatedshippingoptions(suchasmaxdeliverydayssetbymerchants)fortheSecondarywarehousewillremainavailabletocustomers.
However,newordersforproductsinyourPrimarywarehousemightcontinuetoappearinyourMerchantDashboardupto8hoursafter“PausePrimarywarehouseonly”isselected.ThisisbecauseWishmayholdordersforupto8hoursbeforeshowingittomerchantsforreviewpurposes.Youareresponsibletofulfillanyordersmadeuptillthetimeofactivation(seebelowforanexample).
Pauseallwarehouse(s):
Ifyouwouldliketopausetheoperationsofallyourwarehouse(s)foracertainperiodoftime,youmayselectthisoptioninthepopupmodal.Youwillbeabletodesignateastartandenddateasneeded.
Onceyouclick“Save”,allproductswillbeunavailableforsaleonWishandallproductimpressionswillbepausedduringthetimeperiodyousetup.Inaddition,nofurtherordersfromyourstorecanbeplaced.However,newordersmightcontinuetoappearinyourMerchantDashboardupto8hoursafter“Pauseallwarehouse(s)”isselected,becauseWishmayholdordersforupto8hoursbeforeshowingittomerchantsforreviewpurposes.Youareresponsibletofulfillanyordersmadeuptillthetimeofactivation(seebelowforanexample).
Exampleof“Pauseallwarehouse(s)”/“PausePrimarywarehouseonlytimeline:
AssumingastorehasproductsXandYandnoordersactive/pending
6:00amstore1haszeroorders
7:00amuserbuysproductXfromstore1(orderA)
7:59amuserbuysproductYfromstore1(orderB)
8:00amthemerchantselect“Pauseallwarehouse(s)”/“PausePrimarywarehouseonly”forstore1nofurtherorderscanbemadeforthecorrespondingwarehouse(s)
3:00pmorderAbecomesavailabletofulfillforstore1
4:00pmorderBbecomesavailabletofulfillforstore1
4:00pmnoneworderswillappearforthestore/forthePrimarywarehousetofulfill
4:30pmorderABarefulfilledbythemerchant
Ifyouwouldliketoreturnyourvacationsettingsfrom“PausePrimarywarehouseonly”/“Pauseallwarehouse(s)”to“Allwarehouse(s)operational”,youcanjustselect“Allwarehouse(s)operational”inthepopupmodalandclick“Save”.
Onceyourvacationsettingsisreturnedto“Allwarehouse(s)operational”,yourproductsthatwerepreviouslyenabledwillreflectthecorrectinventory,yourproductimpressionswillresume,andcustomersmaypurchaseyourproductsagain.
特別聲明:以上文章內(nèi)容僅代表作者本人觀點(diǎn),不代表ESG跨境電商觀點(diǎn)或立場(chǎng)。如有關(guān)于作品內(nèi)容、版權(quán)或其它問題請(qǐng)于作品發(fā)表后的30日內(nèi)與ESG跨境電商聯(lián)系。
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