wish平臺A+物流計(jì)劃常見問題解答-ESG跨境

1、如何加入A+物流計(jì)劃?

若Wish商戶在 Wish 商戶平臺中開啟的配送國家/地區(qū)屬于 A+ 物流計(jì)劃所支持的國家（見前文所列的國家列表），則此商戶在該國家/地區(qū)路向的訂單將被自動(dòng)納入 A+ 物流計(jì)劃。

2、如何在商戶平臺查看 A+ 物流計(jì)劃訂單

商戶可在商戶平臺的訂單 > 未履行的訂單頁面查看收到的 A+ 物流計(jì)劃訂單。受影響的訂單會(huì)在“產(chǎn)品”旁邊顯示“A+ 物流計(jì)劃”標(biāo)記，如下所示：

上文所述的帶有“可選 A+ 物流計(jì)劃”標(biāo)記的訂單如下所示：

請注意，如果 Wish 收到 WishPost 的物流跟蹤信息，顯示某個(gè) A+ 物流計(jì)劃訂單的物流單號已被合作取消，wish商戶平臺可能會(huì)將該訂單重新釋放給商戶，供商戶重新履行。在商戶平臺的訂單 > 未履行的訂單頁面，重新釋放的 A+ 物流計(jì)劃訂單將顯示“A+ 物流單號被取消”標(biāo)記：

這些訂單將從 A+ 物流計(jì)劃中移除，需要商戶直發(fā)至用戶的配送地址。如需了解更多有關(guān)履行此類重新釋放的訂單的信息，請參閱其他文章。

3、A+ 物流計(jì)劃訂單履行流程圖

符合 A+ 物流計(jì)劃條件的訂單在商戶平臺上會(huì)顯示“A+ 物流計(jì)劃”標(biāo)志（見上圖）。商戶須按上述規(guī)定使用合適的 WishPost 物流渠道（參見上文中“選擇適當(dāng)?shù)奈锪髑缆男?A+ 物流計(jì)劃訂單”部分），將訂單包裹配送至 Wish 商戶平臺和 WishPost 上顯示的指定倉庫地址。

請參考下方所示的 A+ 物流計(jì)劃訂單履行流程圖：

如果您對 A+物流計(jì)劃還有其他疑問，請與 WishPost客服聯(lián)系，wish商戶平臺會(huì)盡快給您答復(fù)。

How to join the Advanced Logistics Program

If merchants enable the destination countries supported by the program in their Merchant Dashboard (see the second paragraph of this article for a detailed list of supported countries), the orders bound for their enabled supported countries will be automatically included in the Advanced Logistics Program.

How to view an Advanced Logistics Program order in Merchant Dashboard

Merchants may see their Advanced Logistics Program orders in their Merchant Dashboard Orders > Unfulfilled Orders page. Affected orders will be marked with an "Advanced Logistics Program" flag  next to the “Product”, as shown below:

An order described above and marked with an “Optional Advanced Logistics Program” flag is shown below:

Note that if Wish receives information from WishPost indicating that the tracking information for an Advanced Logistics Program order has been cancelled by the partner carrier, we may re-release the order to merchants for fulfillment again. A re-released Advanced Logistics Program order will be shown with an “A+ Tracking Number Cancelled” flag in the Merchant Dashboard Orders > Unfulfilled Orders page:

These orders will be removed from the Advanced Logistics Program, and merchants need to drop ship them directly to the customers’ shipping address. To learn more about fulfilling these types of re-released orders, please consult this article for details.

High-level flow chart for fulfilling an Advanced Logistics Program order

Orders eligible for being fulfilled via the Advanced Logistics Program, if marked with the "Advanced Logistics Program" flag as shown above, merchants must select the appropriate Post logistics channel based on the requirements outlined above (see" Selecting the appropriate logistics channel after receiving an Advanced Logistics Program order" section above), and ship relevant orders to the designated warehouse address noted in Merchant Dashboard and Post.

Please see below a flow chart for fulfilling Advanced Logistics Program orders:

If you have more questions about the Advanced Logistics Program, please do not hesitate to contact WishPost Customer Services, and we will respond to you as soon as possible.

特別聲明：以上文章內(nèi)容僅代表作者本人觀點(diǎn)，不代表ESG跨境電商觀點(diǎn)或立場。如有關(guān)于作品內(nèi)容、版權(quán)或其它問題請于作品發(fā)表后的30日內(nèi)與ESG跨境電商聯(lián)系。