應(yīng)對(duì)新型冠狀病毒肺炎疫情： 移除訂單延遲和長(zhǎng)期倉(cāng)儲(chǔ)費(fèi)豁免

發(fā)生了什么變更？

為確保能夠接收、補(bǔ)充您商品的庫(kù)存并將其配送給買(mǎi)家，我們的一些運(yùn)營(yíng)中心需要延遲處理移除訂單。

您仍然可以創(chuàng)建移除訂單，但我們完成移除請(qǐng)求的時(shí)間將會(huì)有延遲。自動(dòng)移除也同樣會(huì)有延遲。

因此，對(duì)于存放在美國(guó)、英國(guó)、德國(guó)、法國(guó)、意大利、西班牙、波蘭、捷克共和國(guó)、日本和阿聯(lián)酋運(yùn)營(yíng)中心的庫(kù)存，我們決定免除將于 5 月 15 日產(chǎn)生的長(zhǎng)期倉(cāng)儲(chǔ)費(fèi)。

此變更是否適用于所有商品分類(lèi)？

是的。

對(duì)于延遲的移除訂單，我是否需要支付移除費(fèi)用？

我們僅在移除訂單完成時(shí)收取移除費(fèi)用。

我是否需要為要求移除的庫(kù)存支付長(zhǎng)期倉(cāng)儲(chǔ)費(fèi)？

不需要。

我已經(jīng)放入移除訂單的庫(kù)存是否仍然可售？

是的。在我們開(kāi)始處理您的移除訂單之前，該商品在亞馬遜網(wǎng)站上將保持在售狀態(tài)。

亞馬遜是否對(duì)自營(yíng)商品采取類(lèi)似做法？

是的。

移除訂單會(huì)被取消嗎？

少量移除訂單可能會(huì)被取消。在這種情況下，無(wú)需支付移除費(fèi)用。您可以在【庫(kù)存和銷(xiāo)售報(bào)告】的【移除】部分下方的【移除訂單詳情】報(bào)告中查看移除訂單的狀態(tài)。

如果亞馬遜取消我的移除訂單，那么訂單中的商品是否會(huì)繼續(xù)產(chǎn)生倉(cāng)儲(chǔ)費(fèi)（包括月度倉(cāng)儲(chǔ)費(fèi)和長(zhǎng)期倉(cāng)儲(chǔ)費(fèi)）？

COVID-19: Removal order delays and long-term storage fee waiver

Removal-related FAQs:

What is happening?

To ensure the capacity to receive, restock, and ship your products to customers, we have delays in removal operations in some of our fulfillment centers.

You can continue to create removal orders, but there will be delays in completing the requests. Similarly, auto-removals will be delayed.

As a result, we are waiving the May 15 long-term storage fees for inventory stored in the United States, United Kingdom, Germany, France, Italy, Spain, Poland, Czech Republic, Japan, and the United Arab Emirates.

Does this apply to all product categories?

Yes.

Will I be charged removal fees for removal orders that have been delayed?

We only charge removal fees when the removal order is completed.

Will I be charged long-term storage fees for inventory that I’ve asked to be removed?

No.

Is my inventory available for sale if I’ve put in a removal order?

Yes. The listing will stay active on the Amazon webpage until we start to process your removal order.

Is Amazon taking similar steps for retail products?

Yes.

Will any removal order get canceled?

A small number of removal orders may get canceled. In this case, removal fees are not charged. You can review the status of your removal order in the Removal Order Detail report in Fulfillment reports, under the Removals section.

Do storage fees (including monthly storage and long-term storage fees) continue to accrue if Amazon cancels my removal order?

Yes. If the removal order is canceled, the units re-enter your inventory.

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