入庫(kù)績(jī)效通知

除了賣家平臺(tái)中的提醒和反饋之外，亞馬遜還會(huì)發(fā)送有關(guān)貨件問題的電子郵件通知。對(duì)于每個(gè)有問題的貨件，我們通常會(huì)針對(duì)每種問題類型發(fā)送一條通知。

例如，您的三個(gè)貨件在同一天抵達(dá)運(yùn)營(yíng)中心，其中兩個(gè)存在問題。

• 第一個(gè)貨件中有五件商品的標(biāo)簽無(wú)法掃描。這個(gè)問題將生成一條通知。

• 第二個(gè)貨件中有一個(gè)標(biāo)簽無(wú)法掃描，有一件商品缺少標(biāo)簽。這個(gè)問題將生成兩條通知：一條針對(duì)無(wú)法掃描的標(biāo)簽，另一條針對(duì)缺少的標(biāo)簽。

通知中會(huì)包含貨件名稱、編號(hào)以及接收日期。此外，我們還會(huì)提供一個(gè)貨件處理進(jìn)度的鏈接，以便您查看問題詳情。

績(jī)效提醒通知詳情

對(duì)于商品級(jí)別的績(jī)效提醒，我們通常會(huì)針對(duì)每個(gè)貨件創(chuàng)建權(quán)限被暫停的商品發(fā)送一條通知。通知中會(huì)匯總我們?cè)谶^去 90 天內(nèi)發(fā)現(xiàn)的此商品存在的問題，以及受影響的商品數(shù)量。此外，我們還會(huì)提供受影響貨件的“問題一覽”頁(yè)面的鏈接，以便于您查看問題詳情和確認(rèn)問題。

對(duì)于貨件級(jí)別的績(jī)效提醒，您只會(huì)收到一封電子郵件，告知您的貨件相關(guān)權(quán)限已被暫停。通知中包含貨件編號(hào)、遇到的問題，以及“問題一覽”頁(yè)面的鏈接。

注意： 所有電子郵件通知默認(rèn)為“開啟”狀態(tài)。

要關(guān)閉提醒，請(qǐng)執(zhí)行以下操作：

1. 在賣家平臺(tái)主頁(yè)上，轉(zhuǎn)至【設(shè)置】，然后選擇【通知首選項(xiàng)】。

2. 點(diǎn)擊訂單通知右側(cè)的【編輯】。

3. 取消選中【入庫(kù)貨件問題通知】，然后點(diǎn)擊【保存】。

Inbound performance notifications

In addition to alerts and feedback in Seller Central, Amazon sends email notifications about shipment issues.We typically send one notification per problem type for each shipment with issues.

For example, three of your shipments arrive at a fulfillment center on the same day, and there are issues with two of them.

• The first shipment has five items with unscannable labels. This generates one notification.

• The second shipment has one unscannable label and one item that was missing a label. This generates two notifications—one for the unscannable label and one for the missing label.

The notification includes the shipment name, number, and date of receipt. We also provide a link to the shipping queue, so you can review the problem details.

Performance alert notification details

For product-level performance alerts, we typically send a notification for each product subject to shipment creation suspension. The notification summarizes problems we have identified with that product in the previous 90 days, along with the quantity of items affected. We also provide a link to the affected shipment's Problem Summary page, so you can review the details and acknowledge the problem.

For shipment-level performance alerts, you receive a single email informing you that your shipment abilities are suspended. The notification includes the shipment ID, the problems encountered, and a link to the Problem Summary page.

Note: All email notifications are "On" by default.

To turn off the alerts:

1. On the Seller Central home page, go to Settings and select Notification Preferences.

2. Click Edit to the right of Order Notifications.

3. De-select Inbound Shipment Problem Notifications and Save.

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特別聲明：以上文章內(nèi)容僅代表作者本人觀點(diǎn)，不代表ESG跨境電商觀點(diǎn)或立場(chǎng)。如有關(guān)于作品內(nèi)容、版權(quán)或其它問題請(qǐng)于作品發(fā)表后的30日內(nèi)與ESG跨境電商聯(lián)系。