入庫問題一覽

入庫問題一覽概括說明了在發(fā)往亞馬遜運(yùn)營中心的貨件中發(fā)現(xiàn)的問題。要查看貨件級(jí)別的具體詳細(xì)信息，請(qǐng)轉(zhuǎn)至入庫問題報(bào)告。

問題組： 標(biāo)簽缺失 - 商品相關(guān)

下表提供了有關(guān)貼標(biāo)問題的信息。要詳細(xì)了解如何避免這些問題，請(qǐng)觀看我們的庫存貼標(biāo)要求視頻。

提示： 如果您不想自行為商品貼標(biāo)，亞馬遜將為您貼標(biāo)（按件收取費(fèi)用）。有關(guān)更多信息，請(qǐng)?jiān)L問亞馬遜物流貼標(biāo)服務(wù)。

提示： 如果您希望亞馬遜按件收取商品預(yù)處理費(fèi)用，請(qǐng)前往可選服務(wù)頁面并將【亞馬遜】選為【預(yù)處理方】。 有關(guān)更多信息，請(qǐng)參閱預(yù)處理服務(wù)。

亞馬遜要求您為發(fā)往運(yùn)營中心的每個(gè)箱子提供準(zhǔn)確的箱內(nèi)物品信息。此信息可讓運(yùn)營中心更快接收您的貨件，并讓您的庫存盡早上架銷售。如果您選擇不提供箱內(nèi)物品信息，亞馬遜就會(huì)人工處理您的箱內(nèi)物品，并收取人工處理費(fèi)。

• 1 月至 10 月：每件商品 $0.10

• 11 月和 12 月：每件商品 $0.15

注意： 有關(guān)如何避免這項(xiàng)費(fèi)用的更多信息，請(qǐng)觀看我們的貨件信息準(zhǔn)確性視頻。

Problem group: Label missing - product related

The table below provides information about labeling problems. To learn more about how to avoid these problems, watch our Inventory labeling requirements video.

Tip: If you do not want to label your products yourself, Amazon will apply them for you, for a per-unit fee. For more information, visit FBA Label Service.

Problem type	Problem description	How to avoid the problem
Amazon barcode missing	One or more of the products in your shipment arrived without the required scannable Amazon barcode, also known as an X00 label or FNSKU. The Amazon barcode is an identifier that fulfillment centers use to identify individual offers for a specific ASIN.	If you chose to use an Amazon barcode when you created a listing for a product to be fulfilled by Amazon, you must put the correct X00 label on the product. You can print Amazon barcodes from the Label Products page when you create a shipment or at any time from the Manage Inventory page. Make sure the label title matches the corresponding unit, and label your units one at a time. Cover the entire original manufacturer barcode with your Amazon barcode label, and make sure the Amazon barcode is visible so it can be scanned at the fulfillment center. For more information, see Use an Amazon barcode to track inventory and How to label products (PDF).
Manufacturer barcode missing	One or more of the products in your shipment arrived at the fulfillment center without the required scannable manufacturer barcode (GCID, UPC, EAN, JAN, or ISBN). Amazon will always use the manufacturer barcode to track your inventory throughout the fulfillment process, unless you change your barcode setting.	Make sure your products have a physical barcode (GCID, UPC, EAN, JAN, or ISBN) that is visible so it can be scanned at the fulfillment center. If an ASIN qualifies for tracking by the manufacturer barcode but doesn't have a physical barcode, you can print labels by going to the Inventory Amazon Fulfills page and selecting Print item labels from the Action on drop-down menu. Make sure the label title matches the corresponding unit, and label your units one at a time. For more information, see Using the manufacturer barcode to track inventoryand How to label products (PDF).
Suffocation warning missing	Suffocation warning labels are required for poly bags with an opening that is 5 inches or larger (measured when flat).	Suffocation warnings must be printed in a legible font size for the size of the bag and placed in a prominent location. Measure the length plus the width of the bag when determining font size: 60 inches or more = 24 point 40 to 59 inches = 18 point 30 to 39 inches = 14 point less than 29 inches = 10 point Example warning WARNING: To avoid danger of suffocation, keep this plastic bag away from babies and children. Do not use this bag in cribs, beds, carriages, or play pens. This bag is not a toy. For more information, see the "Poly-bagged units" section of Packaging and prep requirements.

Problem type	Problem description	How to avoid the problem
Unit mislabeled	The item arrived with a barcode that does not match the physical product.	Label your products one at a time. Make sure the label title matches the corresponding product. For more information, see: FBA product barcode requirements Use an Amazon barcode to track inventory Label products
Barcode cannot be scanned	One or products in your shipment had a barcode that was smudged or smeared and could not be scanned at the fulfillment center.	Make sure your products have a physical, scannable barcode (GCID, UPC, EAN, JAN, or ISBN). Label placement and size Cover any original barcodes. When using an X00 label, cover the entire, original manufacturer barcode with your label. No other barcodes should be visible. Use the correct label, and the correct size and type. Item labels must measure 1 x 2 5/8 inches. If you are printing your own barcode labels, be sure to use format Code 128A. Make sure there is a 0.25-inch minimum quiet zone before and after the barcode. Printer requirements Use a laser printer for your labels. Inkjet printers are more susceptible to smearing and blurry images. Clean your printer. Many labeling errors are caused by dirty printer heads. For more information, see: FBA product barcode requirements Use an Amazon barcode to track inventory Label products
Barcode is not accessible by scanner	Due to poor label placement, or prep such as bubble wrap, your barcode is not scannable.	Place the label on the outside of any packaging and on a flat surface. Do not fold the label over edges or place it on a curve. Make sure there is a 0.25-inch minimum quiet zone before and after the barcode. Cover all other visible barcodes except for serial number barcodes that uniquely identify the item (for example, IMEI barcodes on mobile phone packaging). Make sure that each item in a case pack has an Amazon barcode and that any barcodes on the case have been removed. For more information, see: Use an Amazon barcode to track inventory Using the manufacturer barcode to track inventory Label products

Problem type	Problem description	How to avoid the problem
Labeling required	One or more of the products in your shipment required either a manufacturer barcode or an Amazon barcode, or both, to be applied because of one or more of the following reasons. The barcode: Is missing Cannot be scanned Label is incorrect Is not accessible by the scanner	Label your products one at a time. Make sure the label title matches the corresponding product. Make sure your products have a physical, scannable barcode (GCID, UPC, EAN, JAN, or ISBN). Place the label on the outside of the packaging and on a flat surface. Do not fold the label over edges or place it on a curve. For more information, see: FBA product barcode requirements Use an Amazon barcode to track inventory Label products

Tip: If you want Amazon to do your product prep for a per-unit fee, go to the Optional Services page and select Amazon for Who preps? For more information, visit FBA Prep Service.

Problem type	Problem description	How to avoid the problem
Bagging	Items in your shipment did not include the required poly bagging.	Poly bags used to protect items must meet the following requirements. Note: If a unit is poly bagged, it may also require a label if the bag prevents the barcode from being scanned. Poly bag requirements The thickness of the bag must be at least 1.5 mil (thousandth of an inch). The poly bag or shrink wrap must not protrude more than 3 inches past the dimensions of the product. Poly bags must be transparent. Poly bags must be completely sealed. Poly bag label requirements The poly bag must have a barcode (GCID, UPC, EAN, JAN, or ISBN) or X00 label that is scannable through the bag or have an X00 or ASIN label on the outside of the bag. Poly bags with an opening of 5 inches or larger (measured when flat) must have a suffocation warning printed on the bag or attached as a label. Categories that may require poly bags include: Liquids Pellets, powders, and granules Plush Baby products Apparel, fabric, and textiles Jewelry Small products For more information, visit Packaging and prep requirements and watch our Inventory prep requirements video.
Opaque bagging	Items in your shipment required a black, opaque outer bag.	Adult products must be packed in black, opaque bags. The outside of the bag must have a scannable X00 or ASIN label and a suffocation warning. These include but are not limited to the following: Items that contain pictures of live, nude models Packaging that uses obscene or profane messaging Items that are lifelike but do not show a live, nude model For more information, see Packaging adult products

Problem type	Problem description	How to avoid the problem
Bubble wrap	Items in your shipment did not include the required bubble wrap.	Bubble wrap can protect items from breaking during shipment or storage. Categories that may require bubble wrap include: Liquids Sharp items Glass, ceramic, breakable, and fragile items For more information, see: Shipping and routing requirements Packaging glass ceramic breakable and fragile units

Problem type	Problem description	How to avoid the problem
Taping	Items in your shipment had inadequate taping.	Taping can protect products during storage and shipment. Tape can be used to seal poly bags, bubble wrap, boxes that can open easily and caps of bottles that contain liquid, as well as to secure loose products. For more information, visit Prepare your products for FBA shipping

Problem type	Problem description	How to avoid the problem
Expiration issue	Your expiration-dated inventory must be prepped so the expiration date is visible during the receiving process.	Inventory requirements Amazon considers a best-by or sell-by date the equivalent of an expiration date. Topical and consumable products, including nutritional supplements: All are considered as subject to expiration, whether for human or animal consumption. Health and beauty products: These are marked to expire 900 days after the date they are processed at the fulfillment center. Label requirements Expiration dates must be displayed in the format MM-DD-YYYY or MM-YYYY. If the expiration date is in a different format, you must cover the existing date with a printed label that shows the expiration date in the correct format. Products that can expire must have the expiration date printed on both the master box (in 36-point font or larger) and on the individual or retail display units. If the product has a "manufactured date" printed on it, you must cover that date with an expiration date label in the correct format. Products with expiration dates cannot be tracked using the manufacturer barcode and must have an Amazon barcode. For more information, see Use an Amazon barcode to track inventory. Packaging requirements All case packs, multi-packs, and display boxes must have the expiration date on the box or bundle, as well as on each individual item inside the box or bundle. Products that expire and are contained in packaging that requires additional prep, such as glass jars or bottles, must be prepped to ensure that Amazon associates can see the expiration date during receiving. For more information, see Expiration-dated FBA inventory

Amazon requires accurate box content information for each box sent to a fulfillment center. This information allows the fulfillment center to receive your shipment more quickly and make your inventory available for sale sooner. If you

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