從2020年6月30日開始,“其他物流提供者”(OLP),“賣方自己的船隊(duì)”(SOF)和“虛擬商品,通過應(yīng)用程序/電子郵件交付”(VG)的運(yùn)輸渠道將不再可供賣方使用,但特定的一組賣家除外。
從2020年6月30日開始,“其他物流提供者”(OLP),“賣方自己的船隊(duì)”(SOF)和“虛擬商品,通過應(yīng)用程序/電子郵件交付”(VG)的運(yùn)輸渠道將不再可供賣方使用,但特定的一組賣家除外。
在這些運(yùn)輸渠道列入白名單的賣家必須確??梢酝ㄟ^運(yùn)輸?shù)乃星鍐味贾辽賳⒂昧?個(gè)集成運(yùn)輸渠道。
同樣,所有啟用了“ Singpost-普通郵件”的項(xiàng)目都必須至少同時(shí)啟用1個(gè)集成渠道。
這是為了確保買家在Shopee上獲得最佳的購買體驗(yàn),并且對(duì)所有訂單都可以進(jìn)行應(yīng)用內(nèi)包裹追蹤。
誰可以使用“其他物流提供者”,“賣方自己的機(jī)隊(duì)”和“虛擬商品,通過應(yīng)用程序/電子郵件交付”的賣家?
賣家:
超出Shopee集成渠道重量/尺寸限制的大件物品*
需要安裝的物品
需要特殊運(yùn)送方式的冷藏/冷凍/易腐物品
虛擬商品(例如優(yōu)惠券)
*集成運(yùn)輸通道最大W + L + H = 300厘米,最大重量= 30公斤
為了繼續(xù)使用OLP / SOF,必須始終保持以下服務(wù)標(biāo)準(zhǔn):
商店好評(píng)(> 4.8)
與發(fā)貨相關(guān)的差評(píng)(<5%)
退貨退款(<5%)
如有任何運(yùn)輸糾紛,應(yīng)要求提供提貨清單和交貨證明
不遵守這些服務(wù)標(biāo)準(zhǔn)可能會(huì)導(dǎo)致無法使用OLP或SOF運(yùn)送物品。
其他物流提供商(OLP)
賣方自己的艦隊(duì)(SOF)
虛擬商品,通過應(yīng)用程序/電子郵件(VG)交付
要申請(qǐng)以下運(yùn)輸渠道,請(qǐng)使用以下證據(jù)填寫表格:
使用原因 | SOF所需的證據(jù) | OLP所需的證據(jù) | VG所需的證據(jù) |
大件物品/需要安裝 | 1.車輛記錄卡 2.車輛照片[顯示車牌號(hào)] 3.鏈接到清單 | 1.鏈接到清單 2. SLA與快遞 3.樣品取貨清單 4.交貨樣品證明 | -- |
冷藏和冷凍/易腐 | 1.冷藏車輛登錄卡 2.冷藏車的照片[顯示車牌號(hào)] 3.鏈接到清單 | -- | |
虛擬商品 | -- | -- | 1.指向虛擬商品清單的示例鏈接 |
Non-Integrated Shipping Channel Closure
With effect from 30 June 2020, the shipping channels "Other Logistics Provider" (OLP), "Seller's Own Fleet" (SOF) and "Virtual Goods, Delivery Through App/Emails" (VG) will not longer be available for use by sellers, except for a specific group of sellers.
Sellers who are whitelisted for these shipping channels have to ensure that all listings that can be shipped via have at least 1 integrated shipping channel toggled on.
Similarly all items that has "Singpost - Normal Mail" enabled has to have at least 1 integrated channel toggled on at the same time.
This is to ensure that buyers get the best purchase experience on Shopee, with in app parcel tracking available for all orders.
Who are the sellers that can use "Other Logistics Provider", "Seller's Own Fleet" and "Virtual Goods, Delivery Through App/Emails"?
Sellers who sell:
Bulky items that exceed the weight/dimension limits of Shopee integrated channels*
Items that require installation
Chilled/ frozen / perishable items that require special delivery methods
Virtual goods (e.g vouchers)
*Integrated shipping channel max W + L + H = 300cm and max weight = 30kg
The following service standard must be consistently maintained in order to continue using OLP/SOF:
High shop ratings (>4.8)
Bad reviews related to shipment (<5%)
Return refunds due to shipment (<5%)
Submission of pickup manifest and proof of delivery upon request, in the event of any shipment disputes
Non-compliance to these service standards may result in removal of access to use OLP or SOF to ship your items.
How do I apply for access to Other Logistics Provider and other channels?
Other Logistics Provider (OLP)
Seller's Own Fleet (SOF)
Virtual Goods, Delivery Through App/Emails (VG)
To apply for the following shipping channels, please fill in form with the following evidence:
Reason for use
Evidence required for SOF
Evidence required for OLP
Evidence required for VG
Bulky items / Require installation
1. Vehicle log card
2. Photo of vehicle [showing license plate number]
3. Link to listing
1. Link to listing
2. SLA with courier
3. Sample pickup manifest
4. Sample proof of delivery
-
Chilled and frozen / Perishable
1. Chilled vehicle log card
2. Photo of chilled vehicle [showing license plate number]
3. Link to listing
-
Virtual Goods
-
-
1. Sample link to virtual good listing
特別聲明:以上文章內(nèi)容僅代表作者本人觀點(diǎn),不代表ESG跨境電商觀點(diǎn)或立場(chǎng)。如有關(guān)于作品內(nèi)容、版權(quán)或其它問題請(qǐng)于作品發(fā)表后的30日內(nèi)與ESG跨境電商聯(lián)系。
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