wish平臺(tái)實(shí)行和妥投零擔(dān)貨運(yùn)訂單LTL的要求是什么？-ESG跨境

Wish平臺(tái)實(shí)行和妥投零擔(dān)貨運(yùn)訂單(LTL)的要求是什么？

5.10帶有“A+物流計(jì)劃訂單”標(biāo)志的訂單必需應(yīng)用規(guī)定的WishPost物流渠道實(shí)行

商戶必需應(yīng)用以下WishPost物流渠道之一來實(shí)行帶有“A+物流計(jì)劃訂單”標(biāo)記的訂單，選擇準(zhǔn)則取決于訂單是否受確認(rèn)妥投政策（商戶政策5.4）束縛：

安速派經(jīng)濟(jì)(otype:5001-1)

安速派準(zhǔn)則(otype:5002-1)

若商戶未應(yīng)用規(guī)定的上述物流渠道實(shí)行相關(guān)訂單，則其可能將面臨賠款。

5.11未在訂單釋放后168小時(shí)內(nèi)配送至A+物流計(jì)劃倉(cāng)庫(kù)的訂單將被收取額外費(fèi)用

若A+物流計(jì)劃訂單未在其釋放給商戶后的168小時(shí)內(nèi)配送至A+物流計(jì)劃倉(cāng)庫(kù)，將依照價(jià)錢表對(duì)商戶收取100%的運(yùn)費(fèi)，外加50%原運(yùn)費(fèi)。

如有異議，商戶可通過WishPost賬戶中的EPC申訴工具對(duì)外加的50%費(fèi)用提出申訴。

5.12必需準(zhǔn)確申報(bào)A+物流計(jì)劃訂單中的敏感或特別產(chǎn)品

在將產(chǎn)品配送至A+物流計(jì)劃倉(cāng)庫(kù)前，商戶必需在WishPost中準(zhǔn)確辨認(rèn)并申報(bào)敏感或特別產(chǎn)品。商戶必需將普通產(chǎn)品和敏感/特別產(chǎn)品離開打包，再將其配送至A+物流計(jì)劃倉(cāng)庫(kù)。

如果商戶未在WishPost中申報(bào)敏感或特別產(chǎn)品類型，但將該類產(chǎn)品配送至了A+物流計(jì)劃倉(cāng)庫(kù)，則商戶將會(huì)被額外收取CN￥1.00/包裹的敏感產(chǎn)品處置費(fèi)。

5.13商戶必需將訂單配送至準(zhǔn)確的A+物流計(jì)劃倉(cāng)庫(kù)

商戶必需依照商戶平臺(tái)和WishPost上指明的配送地址，將訂單配送至準(zhǔn)確的A+物流計(jì)劃倉(cāng)庫(kù)。若訂單配送至錯(cuò)誤的倉(cāng)庫(kù)地址，商戶將被額外收取CN￥5.00/包裹的處置費(fèi)。

5.14帶有“要求支付消費(fèi)者VAT”標(biāo)志的訂單必需通過Wish認(rèn)可的物流服務(wù)商或者WishPost物流渠道來實(shí)行

帶有“要求支付消費(fèi)者VAT”標(biāo)志的訂單必需通過支撐以消費(fèi)者的名義繳納增值稅(VAT)的Wish認(rèn)可的物流服務(wù)商或者WishPost物流渠道來實(shí)行，且消費(fèi)者仍為記錄在案的進(jìn)口商。

若此類訂單未應(yīng)用Wish認(rèn)可的物流服務(wù)商或WishPost物流渠道實(shí)行，商戶可能將面臨賠款。

詳細(xì)了解實(shí)用于“要求支付消費(fèi)者VAT”的訂單的Wish認(rèn)可的物流服務(wù)商名單或WishPost物流渠道

5.15實(shí)行和妥投零擔(dān)貨運(yùn)訂單(LTL)的要求

如果您的大件包裹產(chǎn)品需要應(yīng)用LTL（零擔(dān)貨運(yùn)）運(yùn)輸，則需遵守下文所述政策。若未能遵照這些政策，則訂單可能無法獲得付款資歷，且商戶可能會(huì)被處以賠款：

商戶需在收到LTL訂單后的5個(gè)自然日內(nèi)發(fā)貨，且需要在訂單釋放之日起的14日內(nèi)將該訂單標(biāo)志為已發(fā)貨。如果未能在14日內(nèi)將LTL訂單標(biāo)志為已發(fā)貨，則該筆訂單會(huì)被視為訂單實(shí)行超時(shí)，體系將主動(dòng)退款。如果店鋪產(chǎn)生多次訂單實(shí)行超時(shí)，商戶可能會(huì)被處以賠款，具體以商戶和Wish的商定為準(zhǔn)。

商戶必需選擇能確保及時(shí)妥投LTL訂單的物流服務(wù)商，Wish會(huì)協(xié)助告訴用戶該商戶提供的妥投服務(wù)類型。

商戶必需在用戶購(gòu)置時(shí)向其說明可提供的妥投服務(wù)等級(jí)。請(qǐng)參考下文，查看妥投服務(wù)等級(jí)及其定義：

路邊妥投：物流服務(wù)商會(huì)將包裹運(yùn)送到用戶地址所在的街途徑邊。

妥投至距離更近的入口內(nèi)：物流服務(wù)商會(huì)將包裹運(yùn)送到更近的地面入口處。

妥投至用戶指定的房間：物流服務(wù)商會(huì)將包裹運(yùn)送到用戶指定的房間。

白手套妥投：物流服務(wù)商會(huì)將包裹送達(dá)用戶指定的房間，拆開外包裝，并依據(jù)用戶的要求安裝好產(chǎn)品。

如果LTL訂單未能由物流服務(wù)商確認(rèn)實(shí)行，則該訂單將無法獲得付款資歷，且商戶可能因此被處以賠款，具體以商戶和Wish的商定為準(zhǔn)。商戶可以提供可證明該LTL訂單已實(shí)行的證據(jù)，對(duì)賠款提出申訴。

在商戶將LTL訂單標(biāo)志為已發(fā)貨之后的2日內(nèi)，如果訂單未被物流服務(wù)商確認(rèn)實(shí)行，則商戶必需向Wish提供LTL訂單已妥投的證明。商戶提供的證明必需是妥投收據(jù)或顯示訂單已妥投的物流跟蹤鏈接。

5.16Wish可重新上架用戶未提貨的WishPickup訂單產(chǎn)品

某些Wish實(shí)行計(jì)劃*可協(xié)助實(shí)行加入了WishLocal計(jì)劃的用戶訂單，包含（但不限于）WishPickup訂單。

若用戶訂購(gòu)了符合WishPickup條件的產(chǎn)品，但在WishLocal零售商完成訂單簽收后的15天內(nèi)用戶未從該零售商處提貨，則商戶懂得并贊成由Wish在平臺(tái)上重新上架該WishPickup訂單中的產(chǎn)品。如果符合商戶政策9.2.2-訂單付款資歷中規(guī)定的條件，則商戶仍可能有資歷獲得該訂單的付款。

如果Wish重新上架該產(chǎn)品，則商戶懂得并贊成，對(duì)于任何重新上架的產(chǎn)品：(a)Wish將不會(huì)且不能被視為獲得該產(chǎn)品的合法所有權(quán)，(b)若Wish之后售出該產(chǎn)品，商戶除了本應(yīng)收到和已經(jīng)收到的訂單付款外，將不會(huì)再收到該產(chǎn)品的任何款項(xiàng)，并且(c)Wish可以全權(quán)自行酌情決議應(yīng)用該產(chǎn)品之前應(yīng)用的相同的產(chǎn)品詳情頁(yè)、商戶標(biāo)識(shí)和商戶之前應(yīng)用的任何其他信息。

*目前以下Wish實(shí)行計(jì)劃受此政策束縛：

A+物流計(jì)劃

*此金額可按商戶的本地貨幣盤算，且/或受商戶政策11束縛。

查看已歸檔的訂單實(shí)行政策

wish商戶官網(wǎng)原文詳情：

5.10Ordersflaggedas“AdvancedLogisticsProgramOrder”mustbefulfilledwithrequiredWishPostlogisticschannels

Eligibleorderstaggedas“AdvancedLogisticsProgramOrder”mustbefulfilledwithoneofthefollowingWishPostlogisticschannelsbasedonwhethertheorderissubjecttotheConfirmedDeliveryPolicy(MerchantPolicy5.4):

A-SuperECONOMY(otype:5001-1)

A-SuperSTANDARD(otype:5002-1)

Ifaffectedordersarenotfulfilledwiththetworequiredlogisticschannels,merchantsmaybesubjecttopenalties.

5.11OrdersnotdeliveredtotheAdvancedLogisticsProgramwarehousewithin168hoursoforderreleasedtimewillincuradditionalcharges

IfanorderisnotdeliveredtotheAdvancedLogisticsProgramwarehousewithin168hoursofthetimethe“AdvancedLogisticsProgramOrder”isreleasedtomerchants,merchantswillbecharged100%oftheshippingfeesbasedonpricingschedule,plusanadditional50%oftheoriginalshippingfees.

Merchantsareallowedtodisputethisadditional50%feeviatheEPCDisputeToolwithintheirWishPostaccount.

5.12SensitiveorspecialproductswithintheAdvancedLogisticsProgrammustbecorrectlydeclared

MerchantsmustcorrectlyidentifyanddeclaresensitiveorspecialproductsinWishPostbeforeshippingthemtotheAdvancedLogisticsProgramwarehouse.Merchantsmustdelivergeneralandsensitive/specialproductstotheAdvancedLogisticsProgramwarehouseinseparatepackages.

IfmerchantsdonotdeclaresensitiveorspecialproducttypeinWishPost,butdeliversuchaproducttoanAdvancedLogisticsProgramwarehouse,merchantswillbechargedanadditionalCN￥1.00perpackageofSensitiveProductHandlingFee.

5.13MerchantsmustdeliverorderstothecorrectAdvancedLogisticsProgramwarehouse

MerchantsmustdeliverorderstothecorrectAdvancedLogisticsProgramwarehouseindicatedinshippingaddressonMerchantDashboardandWishPost.SendingorderstoanincorrectwarehouseaddresswillresultinanadditionalchargeofCN￥5.00perpackage.

5.14Ordersflaggedas“PayCustomerVAT“PC-VAT”required”mustbefulfilledwithoneoftheacceptableshippingcarriersorWishPostlogisticschannels

Eligibleordersflaggedas“PayCustomerVAT“PC-VAT”required”mustbefulfilledwithoneoftheacceptableshippingcarriersorWishPostlogisticschannelsthatoffersupporttopayValueAddedTax(VAT)onbehalfofcustomers,andthecustomersremaintheimportersofrecord.

IfaffectedordersarenotfulfilledwithanacceptableshippingcarrierorWishPostlogisticschannel,merchantsmaybesubjecttopenalties.

LearnmoreaboutalistofacceptableshippingcarriersorWishPostlogisticschannelsfor“PayCustomerVAT“PC-VAT”required”orders

5.15Requirementsforfulfillinganddeliveringless-than-truckloadorders

IfyourlargeparcelproductsrequireLTL(less-than-truck-load)transportationusingfreightshipping,thefollowingpoliciesapply.Failingtoabidebythesepoliciesmaypreventordersfrombeingeligibleforpaymentandmayresultinthemerchantincurringcertainpenalties:

MerchantsareencouragedtoshipanLTLorderwithin5calendardaysafterreceiptofsuchorder,andhaveupto14daysaftersuchorder’sreleasetomarktheLTLorderasshipped.AnLTLordernotmarkedasshippedwithin14calendardayswillbeconsideredalatefulfillmentandwillbeauto-refunded.RepeatedlatefulfillmentsmayresultincertainpenaltiesascommunicatedbyWishtomerchants.

MerchantsmustselectcarriersthatensurethetimelydeliveryofLTLorders,andWishwillassistwithcommunicatingtocustomersthedeliveryservicetypesofferedbythemerchants.

Merchantsmustprovidethedeliveryservicelevelspecifiedtothecustomeratthetimeofpurchase.Belowarethedeliveryservicelevelsandtheirdefinitions:

Curbsidedelivery:carrierswillbringtheparcelontothesidewalkatthecustomer’saddress.

Deliveryinsidethenearestentrance:carrierswillbringtheparcelinsidethenearestgroundlevelentrance.

Deliverytotheroomofchoice:carrierswillbringtheparceltotheroomofthecustomer’schoice.

Whiteglovedelivery:carrierswillbringtheparceltotheroomofthecustomer’schoice,removetheouterpackage,andsetuptheproductbasedonthecustomer’sneeds.

IfanLTLorderisnotconfirmedfulfilledbythecarriertracking,theordermaybeineligibleforpayment,andthemerchantmaybesubjecttocertainpenaltiesascommunicatedbyWishtothemerchant.MerchantsmaydisputesuchpenaltybyprovidingevidencethattheLTLorderwasfulfilled.

MerchantsmustprovideWishwithconfirmationofanLTLorder’sdeliveryifanLTLorderisnotconfirmedfulfilledbycarriertrackingwithin2daysafterthemerchantmarkstheLTLorderasshipped.SuchconfirmationofanLTLorder’sdeliverymustbeintheformofadeliveryreceiptoracarriertrackinglinkthatindicatesthedeliveryoftheorder.

5.16ProductsofWishPickupordersthatarenotretrievedbycustomersmayberelistedbyWish

CertainWishfulfillmentprograms*mayfacilitatefulfillmentforordersmadebycustomersaspartoftheWishLocalprogram,including(butnotlimitedto)WishPickuporders.

ShouldacustomerplaceanordersubjecttoWishPickup,butfailtoretrievetheorderfromtheWishLocalRetailerlocationwithin15calendardaysoftheorderbeingcheckedinbytheWishLocalRetailer,themerchantunderstandsandagreesthatWishmayrelistthecorrespondingproductoftheWishPickuporderontheWishplatform.ThemerchantmaystillbeeligibleforpaymentfortheorderiftherequirementsoutlinedinMerchantPolicy9.2.2-OrderPaymentEligibilityaremet.

ShouldWishrelisttheproduct,themerchantunderstandsandagreesthat,foranyrelistedproduct:(a)Wishshallnot,andinnowaybedeemedto,takelegaltitletosuchproduct,(b)shouldWishthencompleteasubsequentsaleofsuchproduct,themerchantwillnotreceivepaymentbeyondanypaymentthatthemerchanthadbeeneligibletoreceiveandalreadyreceivedforsuchorder,and(c)Wishmay,atitsdiscretion,usethesameproductlisting,merchantidentification,andanyotherinformationpreviouslyusedbythemerchantforsuchproduct.

*ThefollowingWishfulfillmentprogramiscurrentlysubjecttothispolicy:

AdvancedLogisticsProgram

*Thisamountmaybecalculatedinthemerchant’slocalcurrencyand/orbesubjecttoMerchantPolicy11.

ViewarchivedFulfillmentpolicies

特別聲明：以上文章內(nèi)容僅代表作者本人觀點(diǎn)，不代表ESG跨境電商觀點(diǎn)或立場(chǎng)。如有關(guān)于作品內(nèi)容、版權(quán)或其它問題請(qǐng)于作品發(fā)表后的30日內(nèi)與ESG跨境電商聯(lián)系。