wish平臺(tái)A+物流計(jì)劃的政策和利好-ESG跨境

wish平臺(tái)A+物流計(jì)劃的政策和利好

wish觀察
wish觀察
2022-03-26
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符合wish平臺(tái)A+物流計(jì)劃的訂單將可享受其一系列利好政策,同時(shí)將受到《商戶服務(wù)條款和協(xié)議》和《A+ 物流計(jì)劃政策》約束。相關(guān)的政策和利好包括但不限于以下:

Wish平臺(tái)A+物流計(jì)劃的政策和利好

符合wish平臺(tái)A+物流計(jì)劃的訂單將可享受其一系列利好政策,同時(shí)將受到《商戶服務(wù)條款和協(xié)議》和《A+ 物流計(jì)劃政策》約束。相關(guān)的政策和利好包括但不限于以下:

  • 符合資格的 A+ 物流計(jì)劃訂單應(yīng)在訂單釋放給商戶后的168小時(shí)(7個(gè)自然日)內(nèi)送達(dá)正確的 A+ 物流計(jì)劃倉(cāng)庫(kù)并且掃描入庫(kù)。請(qǐng)注意,倉(cāng)庫(kù)最多可能需要24小時(shí)才能完成訂單的掃描和入庫(kù)。如果訂單送達(dá)和掃描入庫(kù)的時(shí)間晚于168小時(shí),平臺(tái)將按照價(jià)格表向商戶收取 150% 的運(yùn)費(fèi)。因此,wish平臺(tái)強(qiáng)烈建議商戶及時(shí)將符合條件的訂單送達(dá)指定倉(cāng)庫(kù)。

  • 商戶可通過(guò) Wish 支持的攬收物流服務(wù)商或自寄的方式,將相關(guān)至 A+ 物流計(jì)劃倉(cāng)庫(kù),倉(cāng)庫(kù)地址可在 Wish 商戶平臺(tái)和 WishPost 上找到。點(diǎn)擊此處可查看攬收商列表。

  • 為了幫助商戶更高效地配送 A+ 物流計(jì)劃訂單,商戶可以基于符合規(guī)定的原因直接在商戶平臺(tái)移除某些 A+ 物流計(jì)劃訂單:

    • 如果訂單受確認(rèn)妥投政策約束,則商戶必須使用 WishPost 來(lái)履行訂單,并選擇提供尾程物流跟蹤信息(即確認(rèn)妥投信息)的 WishPost 物流渠道和服務(wù)等級(jí);

    • 如果訂單不受確認(rèn)妥投政策約束,則商戶可以自由選擇任何 WishPost 物流渠道來(lái)履行訂單。

    • 配送此類被移除的訂單應(yīng)遵守商戶政策5.8的相關(guān)規(guī)定。也就是說(shuō),被移除的訂單必須由可確認(rèn)妥投的商來(lái)履行。因此,商戶還必須遵守商戶政策5.4和商戶政策7.5規(guī)定的確認(rèn)妥投時(shí)效要求。

    • 目前,商戶可基于“從中國(guó)大陸以外發(fā)貨”這個(gè)符合規(guī)定的理由移除芬蘭和美國(guó)路向的 A+ 物流計(jì)劃訂單,以便直接從中國(guó)大陸以外的倉(cāng)庫(kù)發(fā)貨,從而縮短交貨時(shí)間并提升用戶滿意度。

    • 目前,除了“從中國(guó)大陸以外發(fā)貨”這個(gè)原因之外,商戶還可以基于其他符合規(guī)定的原因移除美國(guó)路向的 A+ 物流計(jì)劃訂單。如需了解商戶可以基于哪些原因移除美國(guó)路向的 A+ 物流計(jì)劃訂單,請(qǐng)點(diǎn)擊此處。對(duì)于因其他原因移除的訂單,由于這些訂單仍從中國(guó)大陸地區(qū)發(fā)貨,因此必須使用 WishPost 履行。但是,商戶可以根據(jù)所移除的訂單是否受確認(rèn)妥投政策約束來(lái)選擇合適的 WishPost 物流渠道。具體來(lái)說(shuō),

    • 根據(jù)商戶政策5.8,基于不符合規(guī)定的原因移除 A+ 物流計(jì)劃訂單可能會(huì)被處以每個(gè)違規(guī)訂單100美元的賠款。多次違反此政策可能會(huì)被處以進(jìn)一步懲處,例如暫停賬戶。

  • 滿足以下要求的 A+ 物流計(jì)劃訂單有可能更快(自確認(rèn)履行之日起20個(gè)自然日后)獲得付款資格:

    • 在訂單釋放至商戶賬戶時(shí),店鋪擁有白銀、黃金或鉑金;

    • 訂單必須有可跟蹤的確認(rèn)履行時(shí)間;

    • A+ 物流計(jì)劃訂單必須在釋放后168小時(shí)(即7個(gè)自然日)內(nèi)送達(dá)指定倉(cāng)庫(kù)并掃描入庫(kù)。

關(guān)于更快獲得付款資格這一利好,需要特別說(shuō)明的是:對(duì)于 UTC 時(shí)間2020年11月2日凌晨0時(shí)之后釋放至商戶的 A+ 物流計(jì)劃訂單,在滿足上述三項(xiàng)要求的前提下,訂單有可能在確認(rèn)履行之后的20個(gè)自然日后獲得付款資格。

Policies and benefits of the Advanced Logistics Program

Eligible orders included in the Advanced Logistics Program are subject to Wish for Merchants Terms of Service as well as all Advanced Logistics Program Merchant Policies. All eligible orders will also receive a number of logistics benefits offered by the Advanced Logistics Program. Relevant policies and benefits include, but are not limited to:

  • Eligible orders should be delivered and scanned into the correct Advanced Logistics Program warehouse within 168 hours (7 calendar days) of the time the Advanced Logistics Program order is released to merchants. Please note that it may take up to 24 hours for the warehouse to scan and check in orders. If the order arrives and scans into the warehouse later than 168 hours, merchants will be charged 100% of the shipping fees based on pricing schedule, plus an additional 50% of the original shipping fees. As such, we strongly suggest that merchants timely deliver eligible orders.

  • Merchants may use a number of Wish-supported pick-up carriers or self-delivery method to deliver corresponding orders to the Advanced Logistics Program warehouse indicated in the shipping address on Merchant Dashboard and Post. See a list of pick-up carriers here.

  • To help merchants ship certain Advanced Logistics Program orders more efficiently, merchants may remove certain orders from the Advanced Logistics Program directly in Merchant Dashboard based on qualified reasons:

    • If the order is subject to the Confirmed Delivery Policy, merchants must fulfill the order with WishPost and select an appropriate WishPost logistics channel and service level that provide last-mile tracking (i.e. delivery confirmation);

    • If the order is not subject to the Confirmed Delivery Policy, merchants may fulfill the orders with any WishPost logistics channel of their choice.

    • Shipping these types of orders removed from the Advanced Logistics Program is subject to specific requirements, per Merchant Policy 5.8. That is, these types of orders are required to be fulfilled with one of the Confirmed Delivery Carriers. As such, merchants must also comply with the confirmed delivery timeline requirements outlined in Merchant Policy 5.4 and Merchant Policy 7.5 for these orders.

    • Currently, Finland- and United States-bound Advanced Logistics Program orders can be removed from the program for the qualified reason of “Shipping from outside of Mainland China”, so that merchants can ship relevant orders directly from their warehouses outside of Mainland China, reducing delivery time and improving customer satisfaction.

    • Currently, United States-bound orders can also be removed from the program for qualified reasons other than “Shipping from outside Mainland China”. Merchants may learn more about a list of qualified reasons for removing United States-bound orders from the program here. As these orders are still shipped from within Mainland China, they must be fulfilled with WishPost. However, merchants may choose the appropriate Post logistics channels based on whether the removed order is subject to the Confirmed Delivery Policy or not. Specifically,

    • Per Merchant Policy 5.8, order removal found to be based on non-qualified reasons may be penalized $100 per non-compliant order. Repeated violations of this policy may be subject to further penalties such as account suspension

  • Advanced Logistics Programs orders that meet the following requirements may be eligible for payment faster (i.e. 20 calendar days after confirmed fulfillment):

    • The store must have a Silver/Gold/Platinum Merchant Standing at the time the order is released to merchants;

    • The Advanced Logistics Program order must have a tracked confirmed fulfillment time;

    • The Advanced Logistics Program order must arrive at and scan into the designated warehouse on time within 168 hours (i.e. 7 calendar days).

Specifically for the benefit of being eligible for payment faster, Advanced Logistics Program orders released to merchants starting on November 2, 2020 12:00AM UTC may become eligible for payment 20 calendar days after confirmed fulfillment if the above conditions are met.



特別聲明:以上文章內(nèi)容僅代表作者本人觀點(diǎn),不代表ESG跨境電商觀點(diǎn)或立場(chǎng)。如有關(guān)于作品內(nèi)容、版權(quán)或其它問(wèn)題請(qǐng)于作品發(fā)表后的30日內(nèi)與ESG跨境電商聯(lián)系。

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