速賣(mài)通買(mǎi)家秀模板怎么做？需要注意什么？-ESG跨境

在運(yùn)營(yíng)速賣(mài)通店鋪的過(guò)程中，大家需要關(guān)注店鋪的各個(gè)模塊以及各種數(shù)據(jù)，比如說(shuō)產(chǎn)品模塊，買(mǎi)家秀模塊等等，有一些新手賣(mài)家朋友比較關(guān)心一個(gè)問(wèn)題，就是這個(gè)模板怎么做？

模版一：剛發(fā)貨后，提醒買(mǎi)家注意收貨及收貨后留好評(píng)（如果使用的掛號(hào)運(yùn)輸方式，如 EMS 或者 DHL 等）

Dear Valued Customer,

We are happy to inform you that your purchase has been dispatched!

The typical time of arrival is between 7 and 10 days. If your item does not

arrive within 10 days, please let us know.

After your item has arrived, why not take a moment to leave positive

feedback about our products and service? It only takes a moment, and

it’s a great way to help others make purchases like yours!

Thank you for your custom, and we look forward to providing you with

the best buying experience again on AliExpress!

Yours sincerely,

Seller Name

模板二：已經(jīng)確認(rèn)收貨后，提醒買(mǎi)家及時(shí)留評(píng)

Dear Valued Customer,

Thank you for shopping on our store - we hope you are enjoying your

purchase!

Your shopping experience is very important to us and our business. We

would like to invite you to leave positive feedback on our products and

service. It only takes a moment, and it’s a great way to help others make

purchases like yours!

If you are unsatisfied with any aspect of our service, please contact us

first so we can try to resolve your problem.

Thank you for your custom, and we look forward to providing you with

the best buying experience again on AliExpress!

Yours sincerely, Seller Name

那么，如何產(chǎn)生更多的客戶(hù)評(píng)價(jià)呢?

首先，為客戶(hù)提供值得稱(chēng)道的產(chǎn)品和購(gòu)物體驗(yàn)是最重要的。然后，通過(guò)各種途徑，如電子郵件、社交媒體、應(yīng)用程序，產(chǎn)品頁(yè)面等請(qǐng)求客戶(hù)購(gòu)買(mǎi)產(chǎn)品后給予反饋，留下評(píng)價(jià)。

當(dāng)然，為顧客提供一個(gè)方便的平臺(tái)提供反饋也是很重要的。你還可以采取激勵(lì)性的措施(例如折扣、免費(fèi)使用、新品嘗鮮等)，鼓勵(lì)客戶(hù)提供分享、反饋。

無(wú)論是哪個(gè)電商的平臺(tái)，他們都希望自己店鋪的好評(píng)率高，寶貝出現(xiàn)問(wèn)題時(shí)，及時(shí)響應(yīng)，及時(shí)解決。要用于攬責(zé)，要記住一個(gè)中差評(píng)的損失遠(yuǎn)遠(yuǎn)大于處理一次售后。

特別聲明：以上文章內(nèi)容僅代表作者本人觀點(diǎn)，不代表ESG跨境電商觀點(diǎn)或立場(chǎng)。如有關(guān)于作品內(nèi)容、版權(quán)或其它問(wèn)題請(qǐng)于作品發(fā)表后的30日內(nèi)與ESG跨境電商聯(lián)系。