例句來了！從此接打國外客戶電話不再慌……-ESG跨境

Basic Expressions 基本句型

1.?This?is?Dajiang?Food?Store.?How?may?I?help?you?

這里是大江食品店。請問我怎樣能幫到你呢？

2.?Could?you?put?me?through?to?the?toy?department?

請幫我接玩具部好嗎？

3. I’d like to order 3 cases of beer.

我打算訂購三箱啤酒。

4. My name is Tony Smith, Shanghai Hotel Room 2107. My phone number is 6567- 8900.

我叫托尼?史密斯，住上海賓館2107房間，我的電話號碼是 6567-8900。

5. Please make a remittance of 1,500 Yuan for the books you’ve ordered. The postage is included.

您訂的書請匯款一千五百元過來，郵資包括在內(nèi)。

6. Hold on a moment please.

請稍等。

7. I’ll see if she is in.

我去看看她有沒有在。

8. I am afraid she is out at the moment.

對不起，她這會出去了。

9. I’ll be pleased to if I can.

如果能的話，我很高興。

10. Extension 121, please.

Sorry, the line is busy.

請接121號分機。

對不起，線路忙。

11.?Could?I?speak?to?Mr.?Johnson,?please?

Sorry, there is no one by the name of Johnson here.

我可以和約翰遜先生通話嗎？

對不起，這里沒人叫約翰遜。

12.?Could?you?hold?on?a?minute??I’ll?get?him?for?you.

Certainly. Thanks.

稍等，我?guī)湍闳ソ兴?/p>

行，謝謝。

13. Mr. Smith is tied up at the moment.

OK. I’ll call again later.

史密斯先生現(xiàn)在脫不開身。

好的，我回頭再打電話過來。

14. I am sorry I wasn’t in when you called.

That’s all right.

很抱歉你來電話時我不在。

沒關系。

Conversations

Dialogue 1?(O=operator)

O:?International?Trading?Co.?.?Good?morning.

L:?Good?morning.?May?I?speak?to?Mr.?Smith,?please?

O:?May?I?ask?who’s?calling,?please?

L:?This?is?Miss?Li?from?the?United?Textiles.

O:?Just?a?minute,?Miss?Li.

(Switches lines) Mr.Smith,

Miss Li from United

Textiles wants to speak to you.

S:?Put?her?through,?please.?Hello,?Mr.?Smith?speaking.

L:?Good?morning,?Mr.?Smith.?I’m?calling?about?the?draft?agreement?you?sent?me……

Dialogue 2

A:?Marketing?Manager’s?Office.?Can?I?help?you?

B:?Mr.?Smith,?please.

A:?Sorry,?he?is?out.

B:?What?time?do?you?expect?him?back?then?

A:?Sorry,?I?am?not?sure.?Can?I?take?a?message?

B:?No,?thanks.?I?will?call?back?later.

A:?That’s?fine.?Please?call?again?later.

B:?OK.?Thank?you.?Goodbye.

Dialogue 3

A:?United?Development?Corp.?May?I?help?you?

B:?I’d?like?to?speak?to?Mr.?Smith,?please.

A:?Who?shall?I?say?is?calling,?please?

B:?This?is?Miss?Zhang?from?ABC?Corp.

A:?I’m?sorry,?Miss?Zhang,?but?Mr.?Smith?is?not?in?at?the?moment.

B:?When?will?he?come?in,?do?you?know?

A:?I?suppose?he?won’t?be?in?until?11:00.

B:?May?I?leave?a?message?

A:?Certainly.

B:?Please?ask?him?to?give?me?a?call?as?soon?as?he?returns.?He?has?my?number.

A:?Very?well,?Miss?Zhang,?I’ll?do?that.

B:?Thank?you.?Goodbye.

Dialogue 4

A:?Is?Mr.?Zhang?there,?please?

B:?Sorry.?I?can’t?hear?you.?Would?you?please?speak?a?little?louder?

A:?I?said,?is?Mr.?Zhang?there?

B:?Mr.?Smith,?the?line?is?bad.?Don’t?hang?up,?please.?I’ll?have?the?call?transferred?to?another?line.

常用對話練習（替換劃線部分練習）

A:?Mr.?Smith,?Mr.?Li?from?United?Textiles?wants?to?speak?to?you.

phone call for you.

you’re wanted on the phone.

B:?Put?him?through,?please.?Thank?you.

史密斯先生，聯(lián)合紡織品的李先生要和您通話。

有您的電話。

有電話找您。

請接過來,謝謝。

A:?When?will?he?come?in,?do?you?know?

What?time?do?you?expect?him?back?

Will?he?be?back?soon?

B:?I?suppose?he?won’t?be?in?until?11:00.

I?don’t?expect?him?to?be?available?until?2:30.

I’m sorry. I’ve no idea.

你知道他什么時候來嗎？

你預計他什么時候回來？

他會很快回來嗎？

我想他十一點前不會回來。

我想他得到二點半才能回來。

對不起，我不知道。

A:Would you like to leave a message?

May?I?take?a?message?

Shall?I?ask?him?to?call?you?when?he?returns?

B:?Don’t bother. I’ll call back later.

Yes. Please tell him to call Mr. Zhang at 231-4567.

Yes, please. My number is 231-4567.

您可以留個口信嗎？

您可以留個口信嗎？

他回來時我要他給您打個電話嗎？

不必麻煩了。我等會再打過來。

好的,請叫他打231-4567給張先生。

好的,我的電話號碼是231-4567。

I?can’t?hear?you.?Would?you?please?speak?a?little?louder?

The?line?is?bad.?Would?you?please?say?that?again?

Sorry. Something is wrong with the phone. It’s not clear.

Please repeat that.

我聽不到你說話。您的聲音能不能大一點？

線路很差。請再說一遍。

對不起，電話有點問題，不夠清晰。

請重復一下。

Could you put me through to?the Toy Department？

the information desk

the manager’s office

the fast food restaurant

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