應(yīng)對(duì)新型冠狀病毒肺炎： 關(guān)于商品數(shù)量限制和補(bǔ)貨建議的更新

過(guò)去幾個(gè)月里，隨著新型冠狀病毒肺炎疫情的發(fā)展，我們對(duì)運(yùn)營(yíng)進(jìn)行過(guò)多次臨時(shí)調(diào)整。我們一直堅(jiān)持采取廣泛的健康和安全措施，并實(shí)施了超過(guò) 150 項(xiàng)流程變更，在員工取件、包裝和向買(mǎi)家配送商品的過(guò)程中為他們提供保護(hù)。了解有關(guān)這些工作的更多信息。

自 2020 年 5 月 9 日起，我們?nèi)∠藢?duì)發(fā)往運(yùn)營(yíng)中心的商品的數(shù)量限制。同時(shí)，我們也在繼續(xù)提高整個(gè)商城的服務(wù)水平并加快配送速度。

為了幫助您恢復(fù)庫(kù)存水平，我們建議您查看補(bǔ)充庫(kù)存頁(yè)面和補(bǔ)貨報(bào)告，其中有對(duì)您商品的補(bǔ)貨數(shù)量和日期的最新建議。我們的建議綜合考慮需求預(yù)測(cè)和您為每種商品提供的信息，可幫助您最大限度地減少缺貨或庫(kù)存不足的情況。

為了幫助您將商品從中國(guó)直接運(yùn)送到我們?cè)诿绹?guó)的運(yùn)營(yíng)中心，我們?cè)黾恿诵碌母l繁的航班，供您通過(guò)全球配送服務(wù)進(jìn)行選擇。詳細(xì)了解全球配送服務(wù)的服務(wù)內(nèi)容。

感謝您對(duì)亞馬遜物流的一貫支持。

常見(jiàn)問(wèn)題

我是否需要遵循亞馬遜的補(bǔ)貨建議？

我們建議您遵循建議的補(bǔ)貨數(shù)量和發(fā)貨日期，以幫助您避免缺貨或庫(kù)存不足的情況。我們的建議綜合考慮需求預(yù)測(cè)和您為每種商品提供的信息。通過(guò)調(diào)整賣家和供應(yīng)商備貨時(shí)間以及補(bǔ)貨頻率等商品級(jí)別信息，您可以對(duì)您的補(bǔ)貨建議進(jìn)行細(xì)微調(diào)整。要在補(bǔ)充庫(kù)存頁(yè)面上為特定商品更新這些設(shè)置，請(qǐng)從相應(yīng)商品右側(cè)的下拉菜單中選擇“自定義 SKU 設(shè)置”。您也可以點(diǎn)擊頁(yè)面右上方的“自定義 SKU 設(shè)置”批量配置您的設(shè)置。

我可以為我的庫(kù)存商品創(chuàng)建移除訂單嗎？

是的。您仍然可以創(chuàng)建移除訂單，但我們完成訂單的時(shí)間將會(huì)有延遲。這也適用于通過(guò)自動(dòng)移除系統(tǒng)創(chuàng)建的移除訂單。請(qǐng)注意，僅在完成移除訂單后，才會(huì)收取移除費(fèi)用。在我們開(kāi)始處理您的移除訂單之前，該商品在商城將保持在售狀態(tài)。

Over the last few months, we have made several temporary adjustments to our operations due to COVID-19. We continue to adhere to extensive health and safety measures and have made more than 150 process updates to protect our associates as they pick, pack, and ship products to customers. Learn more about those efforts.

Since May 9, 2020, we have removed quantity limits on products you can send to our fulfillment centers, and we continue to improve on customer promises and delivery speeds across our store.

To help you restore inventory levels, we encourage you to check the Restock Inventory page and the Restock report to view the latest recommended replenishment quantities and dates for your products. Our recommendations help to minimize out-of-stock or low-stock situations by taking into account demand forecasts and the product-level information you provide.

To help you ship products from China directly to our fulfillment centers in the US, we have added new and more frequent flight options for you to select through Global Shipping Services. Learn more about the offerings from Global Shipping Services.

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Frequently asked questions

Do I need to follow Amazon’s restock recommendations?

We encourage you to follow recommended replenishment quantity and ship dates to help avoid out-of-stock or low-stock situations. Our recommendations take into account demand forecasts and the product-level information you provide. Please fine-tune your restock recommendations by adjusting product-level information such as seller and supplier lead times, and replenishment frequency. To update these settings for a particular product from the Restock Inventory page, select "Customize SKU settings" from the drop-down menu to the right. You can also configure your settings in bulk by clicking "Customize SKU settings" at the top right of the page.

Can I create removal orders for my inventory units?

Yes. You can continue to create removal orders but there may be delays in completing these orders. This also applies to removal orders created through the automatic removal system. Please note that removal fees are charged only when removal orders are completed. The listing will stay active on Amazon until we start to process your removal order.

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