應(yīng)對新型冠狀病毒肺炎： 關(guān)于商品數(shù)量限制和補貨建議的更新

過去幾個月里，隨著新型冠狀病毒肺炎疫情的發(fā)展，我們對運營進(jìn)行過多次臨時調(diào)整。我們一直堅持采取廣泛的健康和安全措施，并實施了超過 150 項流程變更，在員工取件、包裝和向買家配送商品的過程中為他們提供保護(hù)。了解有關(guān)這些工作的更多信息。

自 2020 年 5 月 9 日起，我們?nèi)∠藢Πl(fā)往運營中心的商品的數(shù)量限制。同時，我們也在繼續(xù)提高整個商城的服務(wù)水平并加快配送速度。

為了幫助您恢復(fù)庫存水平，我們建議您查看補充庫存頁面和補貨報告，其中有對您商品的補貨數(shù)量和日期的最新建議。我們的建議綜合考慮需求預(yù)測和您為每種商品提供的信息，可幫助您最大限度地減少缺貨或庫存不足的情況。

為了幫助您將商品從中國直接運送到我們在美國的運營中心，我們增加了新的更頻繁的航班，供您通過全球配送服務(wù)進(jìn)行選擇。詳細(xì)了解全球配送服務(wù)的服務(wù)內(nèi)容。

感謝您對亞馬遜物流的一貫支持。

常見問題

我是否需要遵循亞馬遜的補貨建議？

我們建議您遵循建議的補貨數(shù)量和發(fā)貨日期，以幫助您避免缺貨或庫存不足的情況。我們的建議綜合考慮需求預(yù)測和您為每種商品提供的信息。通過調(diào)整賣家和供應(yīng)商備貨時間以及補貨頻率等商品級別信息，您可以對您的補貨建議進(jìn)行細(xì)微調(diào)整。要在補充庫存頁面上為特定商品更新這些設(shè)置，請從相應(yīng)商品右側(cè)的下拉菜單中選擇“自定義 SKU 設(shè)置”。您也可以點擊頁面右上方的“自定義 SKU 設(shè)置”批量配置您的設(shè)置。

我可以為我的庫存商品創(chuàng)建移除訂單嗎？

是的。您仍然可以創(chuàng)建移除訂單，但我們完成訂單的時間將會有延遲。這也適用于通過自動移除系統(tǒng)創(chuàng)建的移除訂單。請注意，僅在完成移除訂單后，才會收取移除費用。在我們開始處理您的移除訂單之前，該商品在商城將保持在售狀態(tài)。

Over the last few months, we have made several temporary adjustments to our operations due to COVID-19. We continue to adhere to extensive health and safety measures and have made more than 150 process updates to protect our associates as they pick, pack, and ship products to customers. Learn more about those efforts.

Since May 9, 2020, we have removed quantity limits on products you can send to our fulfillment centers, and we continue to improve on customer promises and delivery speeds across our store.

To help you restore inventory levels, we encourage you to check the Restock Inventory page and the Restock report to view the latest recommended replenishment quantities and dates for your products. Our recommendations help to minimize out-of-stock or low-stock situations by taking into account demand forecasts and the product-level information you provide.

To help you ship products from China directly to our fulfillment centers in the US, we have added new and more frequent flight options for you to select through Global Shipping Services. Learn more about the offerings from Global Shipping Services.

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Frequently asked questions

Do I need to follow Amazon’s restock recommendations?

We encourage you to follow recommended replenishment quantity and ship dates to help avoid out-of-stock or low-stock situations. Our recommendations take into account demand forecasts and the product-level information you provide. Please fine-tune your restock recommendations by adjusting product-level information such as seller and supplier lead times, and replenishment frequency. To update these settings for a particular product from the Restock Inventory page, select "Customize SKU settings" from the drop-down menu to the right. You can also configure your settings in bulk by clicking "Customize SKU settings" at the top right of the page.

Can I create removal orders for my inventory units?

Yes. You can continue to create removal orders but there may be delays in completing these orders. This also applies to removal orders created through the automatic removal system. Please note that removal fees are charged only when removal orders are completed. The listing will stay active on Amazon until we start to process your removal order.

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特別聲明：以上文章內(nèi)容僅代表作者本人觀點，不代表ESG跨境電商觀點或立場。如有關(guān)于作品內(nèi)容、版權(quán)或其它問題請于作品發(fā)表后的30日內(nèi)與ESG跨境電商聯(lián)系。