亞馬遜官方教程:自動(dòng)移除庫(kù)存的操作流程
您可以對(duì)亞馬遜運(yùn)營(yíng)中心的庫(kù)存設(shè)置自動(dòng)移除操作。您可以僅為不可售庫(kù)存或需要支付長(zhǎng)期倉(cāng)儲(chǔ)費(fèi)的庫(kù)存啟用移除設(shè)置,也可以同時(shí)為這兩種類(lèi)型的庫(kù)存啟用該設(shè)置。有關(guān)移除訂單流程的更多信息,請(qǐng)參閱移除庫(kù)存(概覽)。
有關(guān)庫(kù)存清點(diǎn)日期和長(zhǎng)期倉(cāng)儲(chǔ)費(fèi)的更多信息,請(qǐng)參閱亞馬遜物流長(zhǎng)期倉(cāng)儲(chǔ)費(fèi)。
按件收取移除費(fèi)用。有關(guān)更多信息,請(qǐng)參閱亞馬遜物流移除訂單費(fèi)用。
為了履行對(duì)買(mǎi)家的承諾,亞馬遜會(huì)根據(jù)庫(kù)存位置配送庫(kù)存,以快速將訂單商品配送至買(mǎi)家。我們不會(huì)按照運(yùn)營(yíng)中心接收順序配送庫(kù)存。有關(guān)更多信息,請(qǐng)參閱具有有效期的亞馬遜物流庫(kù)存。
如果亞馬遜運(yùn)營(yíng)中心的庫(kù)存不處于可售的狀況,其狀態(tài)將更改為【不可售】并被擱置一旁。如果在亞馬遜通知您按要求移除不可售庫(kù)存之后的 30 天內(nèi),您沒(méi)有為其創(chuàng)建移除訂單,則該庫(kù)存可能會(huì)被自動(dòng)棄置。請(qǐng)參閱按要求移除,了解更多信息。您隨時(shí)可以提交移除訂單來(lái)移除不可售庫(kù)存。有關(guān)更多信息,請(qǐng)參閱從運(yùn)營(yíng)中心移除庫(kù)存。
您也可以選擇在賣(mài)家賬戶中啟用相關(guān)服務(wù),從而將不可售庫(kù)存自動(dòng)退還給您。
在【設(shè)置】菜單上,點(diǎn)擊亞馬遜物流。
在【亞馬遜物流設(shè)置】頁(yè)面上,找到【不可售商品自動(dòng)移除設(shè)置】。
注意: 如果您的權(quán)限不允許您完成這些導(dǎo)航步驟,請(qǐng)嘗試以下操作: 在【庫(kù)存】選項(xiàng)卡上,點(diǎn)擊管理亞馬遜庫(kù)存。點(diǎn)擊【移除不可售庫(kù)存】,然后點(diǎn)擊【自動(dòng)移除設(shè)置】。
點(diǎn)擊【編輯】。
在【不可售商品自動(dòng)移除設(shè)置】頁(yè)面上,點(diǎn)擊【啟用】并選擇以下選項(xiàng)之一:
【退還】 - 將不可售庫(kù)存退還給您。
【棄置】 - 棄置不可售庫(kù)存。
選擇您的首選時(shí)間表:
【立即】
【每周(8 日、15 日、22 日和 28 日)】
【每月兩次(5 日和 20 日)】
在【電子郵件地址】文本框中,輸入您的首選電子郵件地址。
如果選擇了【退還】,請(qǐng)?zhí)峁┡渌湍康牡氐牡刂泛碗娫捥?hào)碼。
點(diǎn)擊【更新】。
注意:
只有在【不可售商品自動(dòng)移除設(shè)置】中選擇【棄置】時(shí),立即移除功能才可用。
如果您選擇立即移除,不可售的買(mǎi)家退貨將被立即棄置。其他不可售商品將按照每周時(shí)間表(8 日、15 日、22 日和 28 日)棄置。
立即棄置的商品將在亞馬遜物流退貨報(bào)告中報(bào)告。
某些商品可能不符合立即棄置的要求。如果您使用亞馬遜物流重新包裝服務(wù),亞馬遜將評(píng)估買(mǎi)家退貨、重新包裝符合條件的商品并將其退回到可售庫(kù)存。如果商品不符合重新包裝和銷(xiāo)售條件,亞馬遜會(huì)按照每周時(shí)間表?xiàng)壷迷撋唐?。亞馬遜將收取常規(guī)倉(cāng)儲(chǔ)費(fèi)和移除費(fèi)用。
重要: 如果您已啟用長(zhǎng)期倉(cāng)儲(chǔ)自動(dòng)移除功能,系統(tǒng)將在庫(kù)存清點(diǎn)日之后的一至兩周創(chuàng)建移除訂單。有關(guān)庫(kù)存清點(diǎn)日和長(zhǎng)期倉(cāng)儲(chǔ)費(fèi)的更多信息,請(qǐng)參閱亞馬遜物流長(zhǎng)期倉(cāng)儲(chǔ)費(fèi)。
您可以選擇自動(dòng)移除需要支付長(zhǎng)期倉(cāng)儲(chǔ)費(fèi)的庫(kù)存。您可以移除需要支付費(fèi)用的所有庫(kù)存,也可以選擇商品價(jià)格范圍,確定要把哪些商品退還給您。
您也可以選擇將價(jià)格高于特定金額的庫(kù)存保留在亞馬遜運(yùn)營(yíng)中心,并僅為這些商品支付長(zhǎng)期倉(cāng)儲(chǔ)費(fèi),然后將其余庫(kù)存棄置或退還給您。
1. 在【設(shè)置】菜單上,點(diǎn)擊亞馬遜物流。
2. 在【亞馬遜物流設(shè)置】頁(yè)面上,找到【長(zhǎng)期倉(cāng)儲(chǔ)自動(dòng)移除設(shè)置】。
注意: 如果您的權(quán)限不允許您完成這些導(dǎo)航步驟,請(qǐng)嘗試以下操作: 在【庫(kù)存】選項(xiàng)卡上,點(diǎn)擊管理亞馬遜庫(kù)存。點(diǎn)擊【移除不可售庫(kù)存】,然后點(diǎn)擊【自動(dòng)移除設(shè)置】。
3. 點(diǎn)擊【編輯】。
4. 在【長(zhǎng)期倉(cāng)儲(chǔ)自動(dòng)移除設(shè)置】頁(yè)面上,選擇以下選項(xiàng)之一:
棄置需要支付長(zhǎng)期倉(cāng)儲(chǔ)費(fèi)的所有庫(kù)存
退還需要支付長(zhǎng)期倉(cāng)儲(chǔ)費(fèi)的所有庫(kù)存
對(duì)要退還或棄置的庫(kù)存設(shè)置商品價(jià)格指南
5. 如果選擇了【棄置需要支付長(zhǎng)期倉(cāng)儲(chǔ)費(fèi)的所有庫(kù)存】,請(qǐng)執(zhí)行以下操作:
在【電子郵件地址】文本框中,輸入您的首選電子郵件地址。
點(diǎn)擊【更新】。
6. 如果選擇了【退還需要支付長(zhǎng)期倉(cāng)儲(chǔ)費(fèi)的所有庫(kù)存】,請(qǐng)執(zhí)行以下操作:
在【電子郵件地址】文本框中,輸入您的首選電子郵件地址。
提供配送目的地的地址和電話號(hào)碼。
注意: 為避免在賣(mài)家賬戶中保存信息時(shí)出錯(cuò),完整的名稱和地址字段不得超過(guò) 50 個(gè)字符,并且退貨地址必須是實(shí)際的街道地址。
點(diǎn)擊【更新】。
7. 如果選擇了【對(duì)要退還或棄置的庫(kù)存設(shè)置商品價(jià)格指南】,請(qǐng)執(zhí)行以下操作:
在【電子郵件地址】文本框中,輸入您的首選電子郵件地址。
在【棄置/退貨設(shè)置】部分,請(qǐng)執(zhí)行以下操作中的一項(xiàng)或兩項(xiàng):
注意: 需要支付長(zhǎng)期倉(cāng)儲(chǔ)費(fèi)且價(jià)格高于您所列最高值的商品將保留在庫(kù)存中,且將就此收取長(zhǎng)期倉(cāng)儲(chǔ)費(fèi)。
選擇【棄置】并輸入您要棄置的商品的最低和最高價(jià)值。
選擇【退還】并輸入您要退還給您的商品的最低和最高價(jià)值。
如果選擇了【退還】,請(qǐng)?zhí)峁┡渌湍康牡氐牡刂泛碗娫捥?hào)碼。
點(diǎn)擊【更新】。
Remove inventory automatically
You can set up automatic removals for your inventory at Amazon fulfillment centers. You can enable removals for unsellable inventory only, for inventory subject to long-term storage fees only, or for both types of inventory. For more information about the removal orders process, see Remove inventory (overview).For more information about inventory cleanup dates and long-term storage fees, see FBA long-term storage fees.
Per-item removal fees apply. For more information, see FBA removal order fees.
To preserve the customer promise, Amazon fulfills inventory based on its location to quickly deliver the order to the customer. We don't fulfill inventory in the order that it was received in our facilities. For more information, see Expiration-dated FBA inventory.
Remove unsellable inventory automatically
When inventory in an Amazon fulfillment center is not in sellable condition, its status changes to Unfulfillable and it is set aside. If you do not create a removal order for your unsellable inventory within 30 days after Amazon notifies you of its required removal, it is likely to be automatically disposed of. See Required removals for more information. You can remove unsellable inventory at any time by submitting a removal order. For more information, see Remove inventory from a fulfillment center.
You can also choose to have unsellable inventory returned to you automatically by enabling the service in your seller account.
On the Settings menu, click Fulfillment by Amazon.
On the Fulfillment by Amazon Settings page, locate Automated Unfulfillable Removal Settings.
Note: If your permissions don’t allow you to complete these navigational steps, try the following: On the Inventory tab, click Manage FBA Inventory. Click Remove Unfulfillable Inventory, and then click Auto Removal Settings.
Click Edit.
On the Automated Unfulfillable Removal Settings page, click Enable and select one of the following:
Return to have unsellable inventory returned to you.
Dispose to have unsellable inventory disposed of.
Select your preferred schedule:
Immediate
Weekly (on the 8th, 15th, 22nd and 28th)
Twice a month (on the 5th and 20th)
In the Email address text box, enter your preferred email address.
If you selected Return, provide the address and phone number for the delivery destination.
Click Update.
Note:
Immediate removal is available only if you choose Dispose in the Automated Unfulfillable Removal Settings.
If you select immediate removal, unsellable customer returns will be disposed of immediately. Other unsellable units will be disposed of on the weekly schedule (8th, 15th, 22nd, and 28th).
Items that are immediately disposed of will be reported in the FBA customer returns report.
Some items may not be eligible for immediate disposal. If you use the FBA Repackaging Service, Amazon will evaluate customer returns, repackage eligible items, and return them to sellable inventory. If an item is not eligible for repackaging and sale, it will be disposed of on the weekly schedule. The usual storage and removal fees will apply.
Remove inventory subject to a long-term storage fee automatically
Important: If you have enabled automated long-term storage removals, removal orders will be created one to two weeks after the inventory cleanup date. For more information on inventory cleanup dates and long-term storage fees, see FBA long-term storage fees.
You can choose to have inventory that is subject to a long-term storage fee removed automatically. You can remove all inventory subject to the fee or select a price range to determine which items are returned to you.
You can also choose to keep inventory priced above a certain amount in the fulfillment center and pay the long-term storage fees for those items only, and have the rest either disposed of or returned to you.
1. On the Settings menu, click Fulfillment by Amazon.
2. On the Fulfillment by Amazon Settings page, locate Automated Long-Term Storage Removals Settings.
Note: If your permissions don’t allow you to complete these navigational steps, try the following: On the Inventory tab, click Manage FBA Inventory. Click Remove Unfulfillable Inventory, and then click Auto Removal Settings.
3. Click Edit.
4. On the Automated Long-Term Storage Removals Settings page, select one of the following:
Dispose of all inventory subject to long-term storage fees
Return all inventory subject to long-term storage fees
Set price guidelines for inventory to be returned or disposed of
5. If you selected Dispose of all inventory subject to long-term storage fees:
In the Email address text box, enter your preferred email address.
Click Update.
6. If you selected Return all inventory subject to long-term storage fees:
In the Email address text box, enter your preferred email address.
Provide the address and phone number for the delivery destination.
Note: To avoid errors when saving information in your seller account, the full name and address fields cannot be longer than 50 characters, and the return address must be a physical street address.
Click Update.
7.If you selected Set price guidelines for inventory to be returned or disposed of:
In the Email address text box, enter your preferred email address.
In the Disposal/Return settings section, do one or both of the following:
Select Dispose and enter the lowest value and the highest value for the items that you want to have disposed of.
Select Return and enter the lowest value and the highest value for the items that you want to have returned to you.
Note: Items that are subject to a long-term storage fee and that are priced above the highest value you have listed will remain in inventory and will be charged the long-term storage fee.
If you selected Return, provide the address and phone number for the delivery destination.
Click Update.
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